Around-the-clock-care, or 24/7 care, is when continuous care is provided so that a client is never left alone at all. They always have a caregiver with them, or directly available to assist, at all times of day or night.
At Warm Embrace, 24/7 care is provided by a team of caregivers to ensure that each caregiver is fresh and alert and ready for their shift. Caregivers do not move into clients’ homes and live with clients. Our caregivers are established in the community and have homes and families of their own to return to each day.
Shift times and lengths will vary according to each client’s needs and their routine. The average visit time can range from 3 hours to 12 hours. When Warm Embrace commits to providing 24/7 coverage, we take that commitment very seriously and ensure that caregivers are scheduled around the clock, without interruption. Reliability is important and we make sure that constant care is in place, so the client is never left alone.
Your loved one has the undivided attention of caregivers at all times. Their needs are met immediately and their preferences can be accommodated. They have the care they require, in the manner they prefer, in the location of their choosing.
You have peace of mind knowing that your loved one has attentive care at all times.
Not necessarily. Around-the-clock care lasts for as long as your loved one requires that level of care. We have many clients who require 24/7 care temporarily while they recover from surgery or illness, then their care needs are drastically reduced.
Other clients require 24/7 care for months or years, and we provide that care continuously, without interruption. All care plans are customized to match the client and recognize that their needs will fluctuate over time.
Meal Preparation
FAQ
No, you don’t! Caregivers are there to cook for you, but they are not expecting to eat your food. They will gladly sit with you during mealtime, but they will bring their own food or snacks.
All food is prepared in your home. Everyone has different tastes and prefers to have their food cooked differently. Caregivers will want to know how you like food seasoned and cooked. They will ask you questions to ensure that they can match your taste. The more detail and information you provide, the more likely we can match your preference. Providing recipes is the best way to ensure meals are made to your liking!
Since everything is being custom-cooked in your home, yes, we can match your specific needs. Since food is only ever cooked on-site in your home, you can be sure it’s allergen-safe. If you’re following a sodium-free or sodium-reduced diet, we can assist you in cooking foods that adhere to your doctor’s recommendations. Recipes are very helpful to ensure dietary adherence. Caregivers can help you to find recipes that match your new requirements.
Companionship FAQ
Have more questions about companionship? Our team is ready to help.
That’s okay! Sometimes companionship is just knowing that someone is present and appreciating someone else’s company. It doesn’t have to mean constant chatter and conversation. Just knowing that someone else is around and available can make the difference between feeling lonely versus feeling seen and understood.
It’s possible that we can match your mother with a caregiver who shares her first language. Our beautifully diverse team can speak a collective 17 different languages, and often we can pair caregivers and clients by language.
In cases were matching a language directly isn’t possible, caregivers can be very adept at creative communication. Language translation apps can be very helpful. Communication is so much more than words spoken; it is body language, expression, and reassurance.
Overnight FAQ
Night shifts start in the evening and last until morning; the start and end times can be customized to match your parents’ schedule. The average night shift ranges from 10-12 hours. A common night shift timeframe is 7pm—7am or 8pm—9am but is tailored to your needs.
If the shift starts early in the evening at 6 or 7 pm, the caregiver can cook dinner or tidy the kitchen after dinner. The caregiver will assist your father with the evening routine of changing into pyjamas, brushing teeth, toileting, etc.
In the morning, the caregiver will help your father to get out of bed and complete his morning routine: bathing, dressing, personal care, grooming, etc. The caregiver will make breakfast, and if time permits, may help with some household tasks to ensure your Parents’ Day is off to a great start.
No, you do not! Caregivers are expected to be assisting throughout the night, and they are not going to bed to go to sleep. They need somewhere comfortable to sit down, such as a couch, but they do not require a bed. Caregivers are not moving into your home; when they are with you, they are providing assistance. They will go home to sleep after their night shift is completed.
Retirement Home Help FAQ
Retirement homes offer a baseline of services, but additional care—such as personal care, companionship, or overnight support—can be added to help residents stay longer in their preferred environment.
Yes, with supportive care your loved one can often remain in their retirement home even if their needs exceed what the facility provides.
Yes. Caregivers can provide overnight or round-the-clock support to ensure safety, manage behaviors, and offer companionship—especially helpful for clients with dementia or high fall risk.
Definitely! We are accustomed to working collaboratively with staff in retirement homes. Warm Embrace provides the increased level of 1:1 care that they simply cannot offer. Our job is to ensure clients are thriving, and staff have that same goal.