Hospital & Facility Support
Warm Embrace caregivers are able to serve your loved one wherever they may need us. We follow your loved one to hospital or long term care and provide support in those settings too. Our role may adjust depending on the setting—different support is needed at home versus in the hospital—but our focus remains the same, tender loving care.
Support within Hospital
Your grandfather was rushed into the Emergency Department after a fall and was confused and disoriented. He was admitted to the WRHN and after a few days, his confusion has worsened, not improved.
Your grandfather would greatly benefit from a caregiver who can provide one-on-one attention. The hospital is full of people, and yet it can be a very lonely place to stay.
A caregiver will brighten your grandfather’s day. He will feel cared for and know that he’s not alone. A caregiver can encourage him to eat well during mealtimes, engage in conversation, and keep his mind active. With one-on-one caregiver attention, patients are often discharged faster and return home in a stronger, more capable condition.
Returning home even earlier following a hospital stay is always a welcome relief. Transition home smoothly!
Preventing Delirium is a primary objective when we provide support within hospital. Frail seniors are at high risk of developing delirium while in hospital. One of the most effective delirium prevention strategies is having personal attendant care—someone at the bedside during waking hours.
How proactive caregiving prevents delirium:
Alert nurses if there is any change in condition or a symptom emerges
Caregivers promote constant fluid intake for hydration
Assist with feeding at mealtimes, encourage increased nutritional intake
Provide conversation for mental stimulation, play games or music for entertainment
Ensure toileting needs are promptly addressed
Delirium is an acute state of confusion. Within a matter of hours, someone can appear to suddenly be in the late stages of dementia. They might be confused, disoriented, or act entirely out of character.
Many things can trigger delirium such as infection, medication, surgery or even dehydration. The frail elderly are more susceptible to delirium because they often have other underlying health conditions that reduce their resilience to manage stressors.
Yes! Our caregivers are there to offer the comfort measures that hospital staff don’t have time to provide—sitting at someone’s bedside for hours at a time, feeding someone slowly, encouraging sips of water. Hospital staff are grateful to have support for the tender loving care, while knowing that we can alert them if a medical need arises.
Hospital nursing staff are focused on medical interventions; they do not have time or capacity to sit at someone’s bedside to provide social and emotional support. Caregivers spend hours together with hospital patients, sharing conversation, ensuring fluid and nutrition intake, observing for symptoms, and providing emotional support. Reducing delirium is an important benefit of the service we provide.
Client Testimonial
"From the initial call to the starting of service to each and every care giver that has come to my parent's home, Warm Embrace has been highly communicative, transparent and caring. We have seen an amazing improvement in my mom's health and quality of life. "
~ Alan B
Convalescent Care & Post-Op Recovery
When your loved one is discharged from the hospital, we will reassess the situation to determine what help is required next, and how we can make the transition home as smooth as possible.
Warm Embrace can provide convalescent care in the privacy of your own home or retirement home. As you regain your strength, we will gradually pull back our services until you are completely recovered and well again.
Following surgery, you are required to have someone with you for at least the first 24 hours. We can ensure you have the around-the-clock care that is required after anesthesia. Recovery typically takes a while, especially for the elderly. Caregiver support promotes a strong and quick recovery.
How Caregivers support post-op recovery:
Assistance with following medical directives
Encouraging rest or activity as directed
Reminders to take prescribed medications on time
Assisting with personal care, transfers, and mobility
Observing for any changes in condition or onset of new symptoms
Ensuring hydration by promoting fluid intake
Cooking nutritious meals
Managing household tasks such as laundry, meal preparation, and housekeeping
Support within Long Term Care
Your mother just moved into a long-term care home and she’s very lonely. You do your best to visit when you can, but you have a full-time career, a teenager still living at home, you babysit your grandchildren two evenings a week, and you’re still sorting through your mother’s home, which hasn’t yet sold.
You wish you could see your mother more often, but you’re already stressed out. Your mother tells everyone that no one ever visits her, and it breaks your heart.
Your mother needs a personal caregiver who will visit her regularly.
Health and well-being are dependent on so much more than three meals a day and a clean environment. Human connection is vital to overall wellness. This need does not disappear when someone moves into long-term care; if anything, the need may increase.
Warm Embrace caregivers provide the human connection that will make your loved one feel valued and acknowledged as a unique individual.
While Long Term Care (LTC) homes provide personal care and meals, they usually do not have staff available to slow down and visit with individual residents. The staff in LTC have a high responsibility to provide physical care for a whole floor of residents. Understandably, those staff members are caring for imminent physical needs.
We're here to ease the transition into long term care. Our wonderful caregivers ensure your loved one has a brighter day!
Caregivers provide a whole range of services within long term care homes!
Our most common requests in LTC:
Attending events or activities within the nursing home—people are sometimes hesitant to attend events on their own; having a confident friend alongside them makes it more inviting.
Leaving a secure unit—A caregiver will safely accompany the client off that ward for a change of scenery and to attend activities on other floors.
Personalized outings—off-site doctor’s appointments, community centres, shopping malls, coffee shops, the park, etc.
Reading aloud, playing cards, board games, puzzles, etc. Having a private dance party or sing-along to their favourite music and ensuring the music or tv is turned on for your loved one to continue enjoying after the visit is over.
Personal pampering—painting fingernails, styling hair, applying make-up.
Going for a walk through the community (if wheelchair bound, the caregiver will gladly push the chair throughout local neighbourhoods).
Reviewing photo albums and pictures on the wall—reminiscing and encouraging fond memories, granting your parent a chance to share the good old stories with a fresh, new audience.
Facility staff must prioritize physical care for many residents or patients. Our Warm Embrace caregivers provide one on one social, emotional, and cognitive support for your loved one. We are there to take time with your loved one, paying attention to them exclusively, to ensure they have the best day possible.
Warm Embrace caregivers are there to match your loved one’s personal interests. We know that not everyone is interested in the same topics, so what excites one person does not engage the next. It’s our job to find what engages your loved one and provide more of that. Whether it’s listening to music, talking about sports, going outside, reading the newspaper together—it is different for everyone and is designed to be personalized.
Yes! For many clients, that is an important part of their care plan. They wish to go outside and enjoy fresh air, or even just explore other floors within the building. Sometimes there are activities happening on a different floor/unit within the LTC that they wish to attend, and our caregivers will accompany them to those events off their secure unit.
Palliative Care
You have been the primary caregiver to your wife for the past four years, and just recently she was deemed palliative. You promised to keep her at home until the very end, and you desperately want to make that happen, but her care needs are changing rapidly and your wife needs more help than you can provide.
Warm Embrace can provide the support you need to care for your wife at home.
We can be there around the clock to provide comfort measures and ensure that she is never alone. Your wife may be eligible for some support through the hospice and palliative care team; they will provide medical support and pain management. Warm Embrace can provide attendant care to ensure that someone is with your wife at all times.
Warm Embrace can provide attendant care to ensure that someone is with your wife at all times. We ensure that your loved one is never alone.
For some families, remaining at home until the very end is their top priority and everything is done to fulfill that wish. For other families, remaining at home is not preferred or possible and their loved one may be transferred to a hospital or hospice care.
Warm Embrace will remain with your loved one no matter where they go—home, hospital, or hospice.
Palliative Care FAQ
Have more questions about palliative care?
Our team is ready to help.
You don’t need to decide in advance exactly how you wish to utilize our assistance each day. You may not know when visitors will arrive, and that’s okay with us. We are flexible enough to fit around your family’s fluctuating needs. What we do each day may vary, but you will know that you can depend on us to support your family through this challenging time.
Our assistance can be utilized in whichever way is most supportive to your family. On one day, you may need us to be at your wife’s bedside for the whole day providing comfort measures. The next day, your daughter comes to visit, and she wishes to sit with her mother and have private mother-daughter time.
On that day, the caregiver can better support you by completing some household tasks—the caregiver can ensure that laundry is caught up, take care of some housekeeping, and cook you a homemade dinner.
Yes, we can ensure a compassionate caregiver is at your loved one’s side at all times. We will schedule 24/7 care is available to ensure your loved one is never alone.
We completely understand that! Caregivers will graciously step back and grant family members the privacy they need and deserve. When family are spending private time together, that is our opportunity to be in another room attending to household tasks for the comfort of everyone present. That may include preparing food, washing the dishes, doing laundry, or any other household needs.
Hospice Care
Warm Embrace Caregivers Provide Attentive and Compassionate Care
Your loved one is now in hospice. All of their medical needs are attended to and the exceptional nurses check-in frequently, but you would like someone at your loved one’s bedside at all times.
It simply is not possible for family to be at their bedside around the clock; you need to care for yourselves during such an emotionally exhausting time
Families need to care for themselves by maintaining their sleep schedule, eating healthy meals, and taking some time to process everything that is happening.
While family members are providing self-care, Warm Embrace caregivers can provide attentive, compassionate care at your loved one’s bedside. We can provide a caregiver during the day or night to ensure that a loving person is providing comfort measures at all times.
Comfort measures might include:
A compassionate listening ear
Holding hands, rubbing their shoulders or feet
Reading aloud, singing or humming meaningful tunes
Feeding ice chips
Applying cold/warm compresses, etc.
Knowing that your loved one has the attentive care that he or she deserves will allow you to replenish your strength for the times when you can be present.
Warm Embrace remains with your loved one whether they are at home, in hospital, or in hospice, continuing support wherever needed.
Here for Your Family, Wherever Care Is Needed
Every family’s needs are different. Whether your loved one is in hospital, long-term care, hospice, or recovering at home, Warm Embrace provides compassionate, personalized support when you need it most.