Employee Handbook Quiz

Please answer the following questions

* If you are ill and unable to work your scheduled shifts you should:

A. send a text message to the office B. call the office and leave a voicemail C. call the office and speak to someone at least 2 hours before your shifts starts D. call the office and press 2 to speak to someone, but NOT before 7am E. both C & D

* A client’s daughter asks you for your cell phone number. You should:

A. give it to her freely as she is related to the client B. politely let her know that you are not permitted to give it out C. give her your e-mail instead D. give it to her but request that she only call you in the evening time

* All client information is to be kept in strictest confidence. Identifying details should never be shared. Identifiers include:

A. client name and address B. symptoms & mobility C. family members D. age of client E. A, B, & C F. all of the above

* You arrive 15 minutes early to your shift. You should:

A. log in right away as it shows you are an on time person B. wait to approach the client until 5 mins before your shift, then log in C. start working with the client right away, but wait to log in D. start the shift and end the shift 15 minutes early

* To know which client shifts you have for the week you:

A. call the office every day to see if you have any shifts B. just follow the same routine as last week C. review your AlayaCare app daily D. check the Warm Embrace website

* Which of the following items ARE permitted in the Warm Embrace Caregiver dress code?

A. sandals B. leggings C. scrubs D. dress pants E. strong perfume

* Your client is feeling a little anxious and wants you to call her daughter. You should:

A. call the daughter immediately B. Call the office to call the daughter C. Distract or dissuade the client from calling D. Call an alternate family member

* Caregivers earn additional vacation days based upon:

A. completing extra Nevvon modules B. passing probation C. submitting a report through AlayaCare D. working 100 hours earns 1 day of vacation

Careers