Meet our office team

 

Our fabulous caregivers are the ones you will see out and about with clients in the community, and it's our dedicated behind-the-scenes team who keep everything running smoothly.


 

 

 

Chloe Hamilton

Founder

 

Chloe manages Warm Embrace and is active in the community as well. She is currently a Board Member of: the Greater KW Chamber of Commerce, the Alzheimer’s Society, and the Elder Abuse Prevention Council. Chloe loves spending time with family and adores her nephew!

 

 

Avery Hamilton

Office & Administration Manager

 

Avery makes everything run smoothly from client requests to technology glitches and implementation of new systems, she manages to juggle a dozen different tasks. She’s a proud Mama to her two little ones.

 

 

Brenda Hamilton

Director of Finance

 

Brenda ensures that payroll is always completed on time and every financial detail is accounted for. She enjoys spending time hiking, kayaking, camping, quilting and travelling. Most of all, she revels in her new role as “Nana”! 

 

 

Lisa Metzger

Onboarding Menter

 

Lisa hires and trains new caregivers and provides support as they transition into the role. Lisa’s favourite times are spent with family. She loves being outdoors around her pool, on the golf course, walking her dog Larry, travelling, but most of all being a granny.

 

 

Theresa Landry

Client Wellness Adovcate

 

Theresa arranges client care and does follow-up to ensure client wellness goals are met. She is also out and about in our community. Theresa has over 35 years of dedicated experience working with seniors. She enjoys time with family and friends, their dog Rusty, sitting by the pool & local restaurants.

 

 

Lissette Costisor

Receptionist & Scheduler

 

Lissette manages client and caregiver schedules, handles administrative tasks, and maintains our social media. For scheduling questions, she's your go-to person! Lissette enjoys quality time with friends and family, espeically her two nephews.

 

 

Kim Heimbecker

Office Administrator

 

Kim manages phone calls, reviews caregiver forms, assists with scheduling and the onboarding of new clients. She loves quality time with her family which often includes activities such as rollerblading, bowling and golfing.